We thoroughly enjoyed our Boston Apartment Rental experience with Kitty Franklin. She was very easy to work with and very upfront with everything. Originally we were told that this apartment could house 4 people, but when we arrived, it did not have a pull out sofa as promised. Kitty was easy to contact via phone and she immediately got in touch with the tendant of the apartment to get us a double air bed. Although disappointed, we appreciated that. -- The location is an awesome one, 2 minute walk to Boston Common! -- The only thing it lacked was having common kitchen items like coffee, sugar, olive oil, salt, pepper, etc. I believe this would have added a special touch to the rental, especially for those not staying long and buying bulk is unnecessary! For the cost, you'd think these items would be available!