Brigitte was incredible kind and gracious. The apartment was lovely; its location was great; and added amenities like freshly-cooked breakfast and laundry service were much appreciated. The only negative point is that guests aren't allowed. While I understand the need for security in Colombia, it would've been nice to share my great view of the city from the 19th floor balcony with others. Still, I highly recommend this apartment if you are visiting Medellín. Well worth the money!